Not a crisis service. If you need help now, call or text 988, any hour.
Telehealth across Wisconsin · (608) 555-0142
Not a crisis service. If you need help now, call or text 988, any hour.
Telehealth across Wisconsin · (608) 555-0142
From the first call to the end of the first fifty minutes, so nothing on the day is a surprise.
From first call to first session
Most people are nervous before a first session, and nearly all of them say afterwards it was easier than they expected. Here is everything that happens, in order.
Today
Book online or call. Our intake coordinator calls you back within two working days.
Within two days
What is going on, in your words, and what you can pay. We match you with one therapist.
The day before
About ten minutes by email. Skip any question you would rather answer in the room.
Five minutes early
Water, quiet, six seats facing the window. Your therapist comes to the door for you.
0:00
How confidentiality works, and its few exceptions, before anything else.
0:10
In your words and at your pace. Your therapist asks a few questions along the way.
0:35
What your therapist noticed, and what might help. You say whether it sounds right.
0:45
Whether to meet again, how often, and one small thing to try. No pressure to decide.
The paperwork
They arrive by email the day before, on a secure page. You can also fill them in on paper in the waiting room.
Contact details, what brings you in, any medication. Six minutes.
What we offer, fees and cancellations, in plain words. Two minutes.
How your records are kept and who can see them. To read, not to sign.
Bring
Leave at home
Questions
The questions people ask on the call the day before. Anything else, ring us.
In crisis right now?
Ovel is not a crisis service. Call or text 988, the Suicide & Crisis Lifeline, any hour, or call 911 if you are in danger.
