Four services, one named engineer, and a fixed price agreed before we start. If a job is outside what we do, we say so and tell you who does it.
01
The unglamorous half of the trade and the half people ring about. Leaks, blockages, tanks, taps, toilets and the pipe that has been dripping into a cupboard for a month.
From $139
Booked next day, or same day before nine
02
Sized to the house rather than to the brochure. We measure the heat loss, count the radiators and quote the boiler the property actually needs.
From $3,450 fitted
Two days on site, most properties
03
Servicing, balancing and the cold room nobody has been able to fix. Most of those are a stuck valve or a system that was never balanced, not a failing boiler.
Service $129 fixed
90 minutes on site
04
Strip-out to snag list with one team. We do the first fix, the tiling and the second fix ourselves, which is why the dates hold.
From $9,800
Six working days, typical family bathroom
Included, Never Itemised
01
Floor sheeting and boot covers, every visit
02
Isolating and draining down before we start
03
Taking the old unit and packaging away
04
Registering the warranty on the day
05
Written report of anything we noticed but did not touch
06
A call back within 12 months if it recurs
