A month's notice cancels any of them. No twelve month tie-in, no excess on a covered repair, and no charge for parts fitted under the plan.
$19
/month
The annual safety inspection, booked for you, plus the reminder.
Most chosen
$29
/month
Everything in Basic, plus every repair to the boiler and its controls.
$44
/month
Priority 24/7 dispatch on the whole system: boiler, radiators, pipework and drains.
All three plans include the annual service. There is no excess on a covered repair and no charge for parts fitted under the plan.
Line by Line
The full list, so nobody finds out what is excluded on the day an engineer is standing in their kitchen.
Covered
Basic
Standard
Emergency
Annual safety inspection
Yes
Yes
Yes
Boiler repairs, parts and labour
No
Yes
Yes
Controls, thermostat and zone valves
No
Yes
Yes
Radiators, pipework and cylinder
No
No
Yes
Internal drains and blockages
No
No
Yes
Tapware, valves and the outside tap
No
No
Yes
Excess on a covered repair
None
None
None
Emergency response priority
Standard
Priority
First
A plan starts covering repairs 14 days after the first inspection, which is standard across the trade and stops a plan being bought mid-breakdown.
