We do not choose which reviews are shown and we do not ask customers to take one down. The breakdown below is the whole book, including the ones that are not five stars.
4.9/5
712 verified reviews since 2019
5 star
648
4 star
44
3 star
13
2 star
5
1 star
2
Emergency call out · Kelder Bridge
Boiler died on the coldest night of the year. Someone answered at 11pm, an engineer was here by half past midnight, and the price he quoted was the price on the invoice.
Sarah Thompson
Homeowner since 2019
Rental certificates · Foundry Quarter
I have six rentals and Mainsford holds every inspection date. I have not had to think about a safety certificate in four years, which is exactly what I am paying for.
James Wilson
Landlord, six properties
Boiler service · Orchard Park
Two firms told me I needed a new boiler. Mainsford found a stuck valve and told me the boiler had years left. That is why they get the bathroom job.
Emily Roberts
Homeowner since 2023
Bathroom installation · Weaver's Court
Six days quoted, six days taken. They repainted the hallway they had carried tiles through without being asked and without adding it to the bill.
Marcus Bell
Homeowner since 2021
Heating upgrade · Bramfield
Four stars because the first appointment moved by a day. The work itself was faultless and the cold bedroom we had lived with for years is now the warmest room in the house.
Alison Frayne
Homeowner since 2018
Drain repair · Nethermoor
Turned up when they said, found the blockage in twenty minutes and charged the figure they had quoted on the phone rather than for the time it took.
Peter Ndiaye
Homeowner since 2024
