Two partners · four specialists

Six people, and not one of them a junior.

Two partners sell the houses: they value them, write them and stand in the hall at every viewing. The other four make the catalogue possible, the registrar, the photographer, the editor and completions. Nobody here is a trainee holding a key.

The partners

They take twelve instructions between them, a year

Founding partner · CalDRE 01987452

Opened the office in 2009 with one room and five houses. Values every instruction the office takes and writes the particular for half of them.

Ask her about

Selling, valuations, estate and trust advice, and whether this is the season to launch.

Direct

(805) 555-0143

Partner · CalDRE 02041187

A surveyor by training, which is why measured areas became the office standard in 2016. Walks every house before a word of it is written.

Ask him about

Buying, the private list, measured areas, surveys and anything structural.

Direct

(805) 555-0147

The other four

Nobody sells. They make the catalogue.

18 Alameda Court · all four in the same room

IC

Ines Calderón

Registrar of the private list

Reads every registration, checks the funds, and decides which of the five private particulars goes to which buyer. Posts them herself, on Tuesdays and Fridays.

ines@havilon.co

TW

Tomás Whitfield

Photographer

One house a day, shot in the hour the rooms are worth seeing, which is why some of our appointments start at six in the morning. No drone unless the land is the point.

tomas@havilon.co

MS

Marguerite Sun

Catalogue editor

Sets every particular, keeps the hundred and twenty words to a hundred and twenty, and puts the catalogue and the half-year report through the press twice a season.

marguerite@havilon.co

DR

Daniel Reyes

Completions and accounts

Takes the sale from exchange to keys: the solicitors, the dates, the survey answers in writing, and the two sets of keys handed over at the office.

daniel@havilon.co

One house

Six pairs of hands, in order.

Twelve weeks, from the first hour to the keys

Week 0

A partner

Values it, and writes to you with one number

Week 2

Rafael

Measures it floor by floor

Week 2

Tomás

Photographs it in one day

Week 3

Marguerite

Sets and prints the particular

Weeks 4–9

Ines

Posts it, then a partner shows it

Weeks 10–12

Daniel

Survey, contract, keys

Either partner

The line is answered by a partner.

Monday to Saturday, usually within two rings. If it goes to the machine we are in a house, and you will hear back the same working day.

Private line (805) 555-0142