One of our electricians carries the emergency phone every night of the year. You reach a person who can help, not an answering service taking a message.
$145 for the first hour
No premium surcharge for nights, weekends, or holidays. $96 per hour after that.
Make-safe starts on arrival
We isolate the fault before anything else, then work out what caused it.
Quote at daytime rates
The permanent repair is priced the next morning at our standard published rates.
Two lists worth reading before you dial.
We would rather tell you honestly that it can wait than charge you an after-hours rate for something a Tuesday morning visit would fix.
Call us straight away
Waiting until morning is how a fault becomes a fire.
Burning smell, scorch marks, or smoke from an outlet or panel
Sparking, arcing, or buzzing from the consumer unit
Total power loss while the neighbours still have supply
A breaker that trips again immediately every time it is reset
Water reaching outlets, the panel, or exposed cable
A shock or tingle from a tap, appliance, or switch plate
Book a normal visit instead
Annoying, but safe to leave until a scheduled slot.
One dead outlet or light fitting with everything else working
A breaker that trips occasionally under a heavy load
Flickering on a single circuit with no smell or heat
An outdoor or garage circuit you can safely leave switched off
Planning work: panel upgrades, EV chargers, new lighting
How long until someone knocks.
Measured from the end of the call, averaged over the last twelve months of night call-outs.
35 min
Downtown & Pearl District
Nearest van is workshop-based
45 min
East Portland & Hollywood
Covered from Ampere Row
55 min
Beaverton & Tigard
Adds highway time after midnight
70 min
Gresham & Troutdale
Faster once the east workshop opens
The first thirty minutes.
The order never changes. Safety, then diagnosis, then getting as much of the house back on as we responsibly can.
Make safe
Isolate the fault, kill the affected circuits, and confirm the rest of the property is safe to energise.
Find the cause
Insulation resistance and continuity testing to locate the actual fault rather than guessing at the symptom.
Restore what we can
Healthy circuits go back on the same visit so you have light, heat, and a working refrigerator overnight.
Written follow-up
A condition report by the next morning, with a fixed quote at daytime rates for the permanent repair.
Not sure it can wait?
Call and describe it. If it is safe to leave overnight we will say so, book you a morning slot, and charge nothing for the advice.
Four things that help.
Switch off the main breaker if there is smoke, burning, or water
Unplug anything that was running when the fault happened
Keep everyone away from the panel and any wet flooring
Have a torch handy and clear a path to the consumer unit
One thing not to do
Do not keep resetting a breaker that trips instantly. It is doing its job. Forcing it back on three or four times heats the fault, damages the breaker, and turns a repair into a rewire.