Northgate · 12 units open
Gate 06:00 to 22:00, daily
Move in today, no deposit
3 facilities across the East Bay
Reviews
1,140 units, honest ratings

What renters actually say.

Collected from Google and from the exit survey we send when somebody leaves. We publish the criticism as well as the praise.

01

Recent reviews

“The plan on the site is exactly what I got. First storage place where the unit was not smaller than I pictured.”
★★★★★
Marissa T · Northgate
“Reserved at eleven at night, code worked at eight the next morning. Nobody phoned me to upsell anything.”
★★★★★
Danny R · Alameda Point
“We keep six months of stock here. They accept the pallets, they text me, and the invoice is one line.”
★★★★★
Priya N · business account
“Berkeley is always full, which is my only complaint. Waited five weeks for a 10×10 and took Oakland in the end.”
★★★★
Owen K · Berkeley Yards
“Moved out in March and the refund for the unused half month arrived without me chasing it. Genuinely surprised.”
★★★★★
Helena V · exit survey
“Lift at Northgate was out for two days during my move. They comped the month, which was more than fair.”
★★★★
Sam D · Northgate
02

The numbers behind them

4.8
Average rating

Across 512 reviews on Google, collected without incentives or prompts at the counter.

92%
Would rent again

From the exit survey. The commonest reason for leaving is simply not needing storage any more.

19
Months average stay

Longer than the industry average, which we take as the most useful review of all.

6
Complaints last year

Five about availability at Berkeley, one about the Northgate lift. Both are on this page.