Exam frequency, children, contact lens trials, prescriptions, and what happens if something is found. If yours is missing, the phone reaches a person.
Every two years for most adults, annually over sixty, annually with diabetes, glaucoma in the family, or a strong prescription. Children who wear glasses should come yearly.
Usually not. Wide field imaging replaces routine dilation for most people. Where we do need it, we tell you when you book so you can arrange not to drive, never on arrival.
Forty minutes for the exam, and allow fifty in total. If you are also choosing frames, allow another twenty to thirty minutes with a dispensing optician.
Yes, from age three. Dr Nwosu runs the paediatric clinic and tests are play based; a child who cannot read letters can still be tested accurately.
Always, printed and emailed the same day, whether or not you buy anything. It is your prescription and your legal right, and we would rather you knew that from us.
Yes. It is valid for two years for glasses and one year for contact lenses. We will also give you your pupillary distance, which some practices withhold.
Thirty day non adapt: we remake them in a different design, or convert to single vision, at no charge. It happens to roughly one person in twenty and it is not your fault.
Yes, free, no appointment. Bring them in during opening hours. We would rather you saw properly than felt awkward about where you bought them.
Yes. The fitting fee covers trial lenses, insertion and removal teaching, and a follow up two weeks later. If you decide against them, you have lost nothing but the fitting fee.
