B2B freight pricing is not a catalogue. The cost of moving a pallet of industrial components from Hamburg to Gdansk is not the same as moving temperature-controlled pharmaceuticals from Frankfurt to Singapore. We quote against what you actually need to move.
Direct answers to what clients ask us most when evaluating Meridax as a freight partner.
No. B2B freight pricing is inherently variable — market capacity, fuel indices, port congestion, and cargo specifics change constantly. Publishing fixed rates would either overcharge clients on easy lanes or underserve them on complex ones. We issue bespoke quotes based on your actual shipment data and respond within two hours for standard requests.
Standard requests with complete cargo details are quoted within two business hours. Complex cross-modal or multi-leg shipments may require up to four hours if we need to engage specialist partners. For urgent or time-critical moves, call our ops desk directly and we will confirm capacity and cost within 30 minutes.
Yes. Clients with predictable freight volumes on defined lanes can negotiate quarterly or annual contract rates with guaranteed capacity. Contract pricing typically delivers 8 to 18 percent savings against spot rates, depending on volume and lane profile. Speak to your account manager to review whether your shipping cadence qualifies.
Our quotes are all-in wherever possible. Carrier-imposed surcharges (fuel, peak season, emergency bunker) are applied at cost and flagged explicitly on every quote document. We do not add handling margins to surcharges. The only items that can change post-quote are carrier surcharges outside our control — and we notify you the moment they are announced.
New clients start on 14-day net payment terms. Established accounts with a history of on-time payment are extended to 30-day net as standard, with 45-day terms available on request for high-volume accounts. We accept SEPA bank transfer and SWIFT. Credit card payments are available for spot bookings under €5,000.