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Questions, answered.

Everything riders ask before their first visit.

Repairs & Tune-Ups

Once a season for regular riders, twice a year for daily commuters. If shifting hesitates or brakes feel soft, come in sooner.

Yes, all major mid-drive and hub systems. Firmware and battery diagnostics included in every e-bike service.

Flat fixes and small adjustments, usually yes. Bigger jobs get a slot so they get done properly.

Complete builds typically start around $3,500 and run wherever the spec sheet takes them. The consult and fit session cost nothing.

Six to ten weeks depending on parts availability and paint. You get photo updates at every stage.

Yes. We check compatibility before committing and are honest about parts we will not stand behind.

No. The quote we confirm is the price you pay. If we find more, we stop and call first.

Most services are done within the same week. Race prep tunes are guaranteed within 48 hours.

Never. Diagnosis and the written quote are free, whether or not you book the work.

Booking online guarantees your slot, but walk-in drop-offs are welcome any time during opening hours.

Within the neighborhood, yes, for a flat $15 each way. Ask when booking.

We stock consumables and order build parts to spec. No aisles of things you do not need.

Call the workshop on (312) 555-7248 or send a message — we answer within one business day.