{"id":106,"date":"2026-10-27T13:34:36","date_gmt":"2026-10-27T13:34:36","guid":{"rendered":"https:\/\/www.wp-templatekit.codeinsolution.com\/ovel\/faq\/"},"modified":"2026-10-27T13:34:41","modified_gmt":"2026-10-27T13:34:41","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.wp-templatekit.codeinsolution.com\/ovel\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Home<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t

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\/<\/p>\t\t\t\t<\/div>\n\t\t\t\t

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FAQ<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Questions, answered<\/span> plainly.<\/span><\/h1><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Thirteen answers in four groups. Anything not here, ask us on the free call.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t

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Thirteen answers<\/p>\t\t\t\t<\/div>\n\t\t\t\t

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Asked on almost every<\/span> first<\/span> call.<\/span><\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tGetting started<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tFees and insurance<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tSessions<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tPrivacy<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Getting started<\/h2>\t\t\t\t<\/div>\n\t\t
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\n \n \n Do I need a diagnosis or a referral?<\/span>\n\n \n
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\n \n\t\t\t\t\t\t\t\t\t\t<\/path><\/svg> <\/div>\n\n
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\n No. You can book directly, with or without a name for what is going on. Some insurance plans ask for a referral; we tell you on the call. <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n How soon can I be seen?<\/span>\n\n \n
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\n Most new clients have a first session within a week of the free call, often sooner for evening and online times. <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n How do you match me with a therapist?<\/span>\n\n \n
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\n \n\t\t\t\t\t\t\t\t\t\t<\/path><\/svg> <\/div>\n\n
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\n On the free call we ask what is going on, what times you can do and what kind of person you would like to talk to. Then we suggest one therapist. <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n Can I choose my therapist myself?<\/span>\n\n \n
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\n Yes. Name them on the booking form and we check their next opening. <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Fees and insurance<\/h2>\t\t\t\t<\/div>\n\t\t
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\n \n \n How much does a session cost?<\/span>\n\n \n
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\n Individual and teen sessions are $140, couples and family $175, groups $45. A sliding scale from $60 applies to all of them. <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n Do you take insurance?<\/span>\n\n \n
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\n We are in network with most large Wisconsin plans, and give a superbill for the rest. HSA and FSA cards work at the desk. <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n What if I cancel late?<\/span>\n\n \n
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\n Cancelling inside 24 hours costs $70, waived once a year and always for illness. <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Sessions<\/h2>\t\t\t\t<\/div>\n\t\t
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\n \n \n How long does therapy last?<\/span>\n\n \n
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\n Most clients come for eight to sixteen sessions, weekly at first and then every other week. You review progress together every four sessions. <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n What happens if I want to stop?<\/span>\n\n \n
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\n You can stop at any time. We suggest one closing session to look back at what changed, but it is your choice. <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n Can I see you in the evening?<\/span>\n\n \n
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\n Yes, until 8 pm Monday to Thursday, and on Saturday mornings. <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Privacy<\/h2>\t\t\t\t<\/div>\n\t\t
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\n \n \n Who can see my records?<\/span>\n\n \n
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\n Only your therapist and our clinical director. Nobody else, including your employer or family, without your written consent. <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n When would you break confidentiality?<\/span>\n\n \n
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\n Only when someone is at serious risk of harm, or a court orders it. Your therapist explains this in the first ten minutes. <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n Do you email clinical details?<\/span>\n\n \n
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\n No. Emails cover times and receipts only; anything clinical stays in the session or our secure client portal. <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t
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Still wondering?<\/p>\t\t\t\t<\/div>\n\t\t\t\t

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Ask a person, not<\/span> a<\/span> page.<\/span><\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tSend a question<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Call (608) 555-0142<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Home \/ FAQ Questions, answered plainly. Thirteen answers in four groups. Anything not here, ask us on the free call. Thirteen answers Asked on almost every first call. Getting started Fees and insurance Sessions Privacy Getting started Do I need a diagnosis or a referral? No. You can book directly, with or without a name […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-106","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.wp-templatekit.codeinsolution.com\/ovel\/wp-json\/wp\/v2\/pages\/106","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wp-templatekit.codeinsolution.com\/ovel\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.wp-templatekit.codeinsolution.com\/ovel\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.wp-templatekit.codeinsolution.com\/ovel\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wp-templatekit.codeinsolution.com\/ovel\/wp-json\/wp\/v2\/comments?post=106"}],"version-history":[{"count":4,"href":"https:\/\/www.wp-templatekit.codeinsolution.com\/ovel\/wp-json\/wp\/v2\/pages\/106\/revisions"}],"predecessor-version":[{"id":222,"href":"https:\/\/www.wp-templatekit.codeinsolution.com\/ovel\/wp-json\/wp\/v2\/pages\/106\/revisions\/222"}],"wp:attachment":[{"href":"https:\/\/www.wp-templatekit.codeinsolution.com\/ovel\/wp-json\/wp\/v2\/media?parent=106"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}