FAQ

Questions, answered.

The things guests ask us most. Anything else, call the desk on (612) 555-0186.

Booking

Your visit

Treatments

Gift cards and memberships

Booking

Online on the Book a Visit page, by phone or at the desk. We confirm by email within the hour.

Yes, free of charge up to 24 hours before. Later than that we charge half the treatment price.

For pools and lounge passes, usually. Treatments are booked ahead, but call: we often have a same day slot.

A swimsuit. Robes, slippers, towels, lockers and toiletries are all provided.

Thirty minutes before your treatment to change, shower and warm up.

Three hours free in the Mill lot behind the building; show your ticket at the desk.

Yes. Tell us when you book, or ask for a therapist by name.

From the second trimester, with a doctor’s approval. Please skip the sauna and steam room.

Say so at any time. Your therapist will change it without question.

Three years from the date they are sent, for anything at Ofuro.

Up to two months a year, free. Cancel with 30 days’ notice.

No, but Ritual and Devoted include guest passes each month.