{"id":99,"date":"2026-08-16T03:02:03","date_gmt":"2026-08-16T03:02:03","guid":{"rendered":"https:\/\/www.wp-templatekit.codeinsolution.com\/agentiq\/case-studies\/"},"modified":"2026-08-19T00:21:05","modified_gmt":"2026-08-19T00:21:05","slug":"case-studies","status":"publish","type":"page","link":"https:\/\/www.wp-templatekit.codeinsolution.com\/agentiq\/case-studies\/","title":{"rendered":"Case Studies"},"content":{"rendered":"\t\t
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001<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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\/ Case studies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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4 engagements \u00b7 Baselines measured first<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Signed work, with the numbers we measured first<\/span><\/h1><\/div><\/div>\t\t\t\t<\/div>\n\t\t
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Every result below is set against a manual baseline we timed during the audit, so the improvement is a comparison rather than a claim. Client names are withheld, the numbers are not.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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247 agents live across 19 clients<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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002<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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\/ The work<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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4 of 19 engagements<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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1,900h returned \/ yr<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Support triage for a 40-seat helpdesk<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Tickets read, tagged, and drafted from their own documentation. Eighty-four percent now close without a person opening them.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Helpdesk \u00b7 40 seats<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\n\t\t\t\t
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31% faster fulfilment<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Order operations for a DTC brand<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Stuck orders detected and chased with the carrier automatically, with the full history written up for the exceptions that still need a human.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Retail \u00b7 90 staff<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\n\t\t\t\t
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41 min saved per incident<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Incident triage for a data platform<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Alerts correlated, the likely cause drafted, and the on-call engineer paged with context instead of a bare alarm.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Infrastructure \u00b7 260 staff<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\n\t\t\t\t
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2 days earlier close<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Monthly reporting for a finance team<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Numbers pulled and reconciled against source systems every Monday at seven, with the commentary the analyst used to write by hand.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Finance \u00b7 140 seats<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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003 \/ Across all clients<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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FY 2026 \u00b7 Audited<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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12,400h<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Returned per year<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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247<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Agents in production<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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98.6%<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Runs completed clean<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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93%<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Client retention<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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004<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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\/ What they had in common<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Three patterns, every time<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Pattern 01<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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The expensive work was never the hard work<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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In all four, the winning workflow was something nobody considered difficult. It was simply done hundreds of times a week by people who were needed elsewhere.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Pattern 02<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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The handoff rule mattered more than the model<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Trust came from knowing exactly which cases still reached a person. Once that was written down, teams let the agent take more, not less.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Pattern 03<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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The second workflow paid for the first<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Every client extended within six months, because the connectors and evals from the first build made the next one materially cheaper.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

001 \/ Case studies 4 engagements \u00b7 Baselines measured first Signed work, with the numbers we measured first Every result below is set against a manual baseline we timed during the audit, so the improvement is a comparison rather than a claim. Client names are withheld, the numbers are not. 247 agents live across 19 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-99","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.wp-templatekit.codeinsolution.com\/agentiq\/wp-json\/wp\/v2\/pages\/99","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wp-templatekit.codeinsolution.com\/agentiq\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.wp-templatekit.codeinsolution.com\/agentiq\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.wp-templatekit.codeinsolution.com\/agentiq\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wp-templatekit.codeinsolution.com\/agentiq\/wp-json\/wp\/v2\/comments?post=99"}],"version-history":[{"count":5,"href":"https:\/\/www.wp-templatekit.codeinsolution.com\/agentiq\/wp-json\/wp\/v2\/pages\/99\/revisions"}],"predecessor-version":[{"id":540,"href":"https:\/\/www.wp-templatekit.codeinsolution.com\/agentiq\/wp-json\/wp\/v2\/pages\/99\/revisions\/540"}],"wp:attachment":[{"href":"https:\/\/www.wp-templatekit.codeinsolution.com\/agentiq\/wp-json\/wp\/v2\/media?parent=99"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}